We are unable to capture any information on the Splunk App for Salesforce. We installed the Splunk Add-on for Salesforce to capture the data and I provided the Add-on with the required info (credentials, enabled inputs, etc). However no data is present in the App for Salesforce. When I went to go back to the Add-on, it will no longer load. I am seeing the following in errors in the internal logs:
-27-2017 15:48:41.686 +0000 ERROR AdminManagerExternal - Unexpected error "" from python handler: "REST Error [500]: Internal Server Error -- Traceback (most recent call last):\n File "/opt/splunk/etc/apps/Splunk_TA_salesforce/bin/splunk_ta_salesforce/splunktaucclib/rest_handler/handler.py", line 113, in wrapper\n for name, data, acl in meth(self, *args, **kwargs):\n File "/opt/splunk/etc/apps/Splunk_TA_salesforce/bin/splunk_ta_salesforce/splunktaucclib/rest_handler/handler.py", line 348, in _format_all_response\n self._encrypt_raw_credentials(cont['entry'])\n File "/opt/splunk/etc/apps/Splunk_TA_salesforce/bin/splunk_ta_salesforce/splunktaucclib/rest_handler/handler.py", line 382, in _encrypt_raw_credentials\n change_list = rest_credentials.decrypt_all(data)\n File "/opt/splunk/etc/apps/Splunk_TA_salesforce/bin/splunk_ta_salesforce/splunktaucclib/rest_handler/credentials.py", line 289, in decrypt_all\n return self._merge_passwords(data, realm_passwords)\n File "/opt/splunk/etc/apps/Splunk_TA_salesforce/bin/splunk_ta_salesforce/splunktaucclib/rest_handler/credentials.py", line 304, in _merge_passwords\n password_dict = {pwd['username']: json.loads(pwd['clear_password']) for pwd in passwords}\n File "/opt/splunk/etc/apps/Splunk_TA_salesforce/bin/splunk_ta_salesforce/splunktaucclib/rest_handler/credentials.py", line 304, in \n password_dict = {pwd['username']: json.loads(pwd['clear_password']) for pwd in passwords}\n File "/opt/splunk/lib/python2.7/json/__init__.py", line 339, in loads\n return _default_decoder.decode(s)\n File "/opt/splunk/lib/python2.7/json/decoder.py", line 364, in decode\n obj, end = self.raw_decode(s, idx=_w(s, 0).end())\n File "/opt/splunk/lib/python2.7/json/decoder.py", line 382, in raw_decode\n raise ValueError("No JSON object could be decoded")\nValueError: No JSON object could be decoded\n". See splunkd.log for more details.
While other errors that resemble:
ExecProcessor - message from "python /opt/splunk/etc/apps/Splunk_TA_salesforce/bin/sfdc_object.py" raise HTTPError(response)
Any ideas what this could be?
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