In case anyone else runs into this error... Here's what happened:
I turned on debug and tail'd the corresponding log:
tail -f /opt/splunk/var/log/splunk/web_service.log
2012-06-06 16:30:15,740 INFO [4fcfcbe55e7fdb8c085a50] _cplogging:55 - [06/Jun/2012:16:30:15] HTTP
Request Headers:
COOKIE: session_id_8000=1664104031a3735fc65f445ecacfb5572235fb81; session_id_80=2e8e9f588b3a1cf3b9611be8264d15eae8238a31
HOST: 10.45.15.90
ACCEPT: text/html, application/xhtml+xml, */*
USER-AGENT: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
CONNECTION: Keep-Alive
Remote-Addr: 10.45.8.12
ACCEPT-LANGUAGE: en-US
ACCEPT-ENCODING: gzip, deflate
2012-06-06 16:30:15,740 DEBUG [4fcfcbe55e7fdb8c085a50] _cplogging:55 - [06/Jun/2012:16:30:15] HTTP Traceback (most recent call last):
File "/opt/splunk/lib/python2.7/site-packages/cherrypy/_cprequest.py", line 606, in respond
cherrypy.response.body = self.handler()
File "/opt/splunk/lib/python2.7/site-packages/cherrypy/_cpdispatch.py", line 25, in __call__
return self.callable(*self.args, **self.kwargs)
File "<string>", line 1, in <lambda>
File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 38, in rundecs
return fn(*a, **kw)
File "<string>", line 1, in <lambda>
File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 105, in check
return fn(self, *a, **kw)
File "<string>", line 1, in <lambda>
File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 154, in validate_ip
return fn(self, *a, **kw)
File "<string>", line 1, in <lambda>
File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 353, in handle_exceptions
return fn(self, *a, **kw)
File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/controllers/debug.py", line 299, in sso
'host_ip': socket.gethostbyname(socket.gethostname()),
gaierror: [Errno -2] Name or service not known
Notice where it dies. my host name for this server wasn't in DNS (nor did I want it to be) so i just put the a host entry for it in /etc/hosts and all was solved!
what a pain for such a simple fix 🙂
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