I was having the same problem. I ended up fixing it by adding the following lines to web.conf. I did not add any trustedIP to server.conf because I could not determine what section it should fall in. # If set to 1, and if appServerPorts is set to a non-zero value, this # will allow SSO to work even if server.conf doesn't have a trustedIP # set (it still needs to be set in web.conf) allowSsoWithoutChangingServerConf = 1 ,I had the same problem. I added the following lines to my web.conf: # If set to 1, and if appServerPorts is set to a non-zero value, this # will allow SSO to work even if server.conf doesn't have a trustedIP # set (it still needs to be set in web.conf) allowSsoWithoutChangingServerConf = 1 I did not set anything in server.conf ... View more