Hi @niketn - please see below sample search.  index=idx source="idx_src" sourcetype="idx_srctype"
| rename COMMENT as "sorting data in descending order and removing duplicates by keeping the latest record for each incident id" 
| sort -lastUpdate
| dedup ID 
| where Status="Closed"
 | fields TeamName ID InsideSLA
| rename COMMENT as "data feed is having a flag InsideSLA, 1=Incident closed within SLA, 0=Incident closed outside SLA"
 | eval inSLACount=if(InsideSLA="1",1,0)
| rename COMMENT as "Target SLA are different for different teams"
 | eval targetSLA=if((TeamName="Team1" OR TeamName="Team2"),95,90)
 | stats sum(inSLACount) as InsideSLA, count(ID) as totalCount, values(targetSLA) as targetSLA by TeamName 
 | eval currentSLA=round(InsideSLA/(totalCount)*100,2)
 | table TeamName, currentSLA, targetSLA
| rename COMMENT as "renaming columns to the default column names used by this viz"
 | rename TeamName as value, currentSLA as title, targetSLA as subtitle
 | eval subtitle=subtitle."%"
 | table value, title, subtitle
 | sort value  . Thank you.    
						
					
					... View more