Hi,
for a succesful ITSI deployment, you might want to consider getting some PS involved. Premium solutions like ITSI shouldn't be "just installed" and started to work on without proper planning before. ITSI brings some key concepts with it, like Correlation Searches, KPIs, Multi-KPI alerting, Predictive Analytics, Entities and other things likes teams, glass tables.
The docs are great in explaining things but they're not meant as an implementation guide of how to map your business services to Splunk. To understand certain features, this docs page will get you started. Go from there. I still suggest to get Splunk or a partner involved or ITSI will could end up in a messed up way after some time. 🙂
Skalli
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