HI All,
We are facing and issue with Splunk Addon for AWS where the Configuration and Inputs page on UI isn't loading and it keeps on loading with a circle without getting the page.
We are obser...
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HI All,
We are facing and issue with Splunk Addon for AWS where the Configuration and Inputs page on UI isn't loading and it keeps on loading with a circle without getting the page.
We are observing it after we did Splunk enterprise upgrade recently to 8.2.3.3 . We also updated the add-on to latest version - 5.2.1
Under Splunkd log we can see some REST errors . PFB
12-23-2021 07:40:25.606 -0500 ERROR AdminManagerExternal [11556 TcpChannelThread] - Unexpected error "<class 'splunklib.binding.HTTPError'>" from python handler: "HTTP 500 Internal Server E rror -- Unexpected error "<class 'splunktaucclib.rest_handler.error.RestError'>" from python handler: "REST Error [500]: Internal Server Error -- Traceback (most recent call last):\n File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/urllib3/connectionpool.py", line 667, in urlopen\n self._prepare_proxy(conn)\n File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bi n/3rdparty/python3/urllib3/connectionpool.py", line 930, in _prepare_proxy\n conn.connect()\n File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/urllib3/connection.py", li ne 316, in connect\n self._tunnel()\n File "/opt/splunk/hf/lib/python3.7/http/client.py", line 931, in _tunnel\n message.strip()))\nOSError: Tunnel connection failed: 403 Forbidden\n \nDuring handling of the above exception, another exception occurred:\n\nTraceback (most recent call last):\n File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/solnlib/packa ges/requests/adapters.py", line 449, in send\n timeout=timeout\n File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/urllib3/connectionpool.py", line 725, in urlopen\n m ethod, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]\n File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/urllib3/util/retry.py", line 439, in increment\n raise MaxRetryError(_pool, url, error or ResponseError(cause))\nurllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='0', port=8089): Max retries exceeded with url: /servicesNS/nobody/Splun k_TA_aws/configs/conf-aws_sqs_tasks/_reload (Caused by ProxyError('Cannot connect to proxy.', OSError('Tunnel connection failed: 403 Forbidden')))\n\nDuring handling of the above exception, another exception occurred:\n\nTraceback (most recent call last):\n File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/splunktaucclib/rest_handler/handler.
Error from python.log
Traceback (most recent call last): File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/solnlib/splunk_rest_client.py", line 145, in request verify=verify, proxies=proxies, cert=cert, **kwargs) File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/solnlib/packages/requests/api.py", line 60, in request return session.request(method=method, url=url, **kwargs) File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/solnlib/packages/requests/sessions.py", line 533, in request resp = self.send(prep, **send_kwargs) File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/solnlib/packages/requests/sessions.py", line 646, in send r = adapter.send(request, **kwargs) File "/opt/splunk/hf/etc/apps/Splunk_TA_aws/bin/3rdparty/python3/solnlib/packages/requests/adapters.py", line 510, in send raise ProxyError(e, request=request) solnlib.packages.requests.exceptions.ProxyError: HTTPSConnectionPool(host='0', port=8089): Max retries exceeded with url: /servicesNS/nobody/Splunk_TA_aws/configs/conf-aws_sqs_tasks/_reload (Caused by ProxyError('Cannot connect to proxy.', OSError('Tunnel connection failed: 403 Forbidden')))
It has just impacted the UI, the inputs continues to work in the background.
Any help with this would be appreciated.
Regards,
Sumeet