Splunk Tech Talks
Deep-dives for technical practitioners.

Simplify Ticket Remediation with Machine Learning

melissap
Splunk Employee
Splunk Employee

View our Tech Talk: Platform Edition, Simplify Ticket Remediation with Machine Learning 

Machine learning (ML) can be applied to help companies leverage intelligence in their operations. In this webinar, we will discuss how the Splunk Machine Learning Toolkit (MLTK) can be extended to create domain-specific guided Assistants that can simplify workflows for users such as IT administrators.

Tune in to learn:

  • How ML can provide new insights into ticket management
  • A deep dive demo into an app powered by the Machine Learning Toolkit (MLTK) that can help admins mine their data for patterns and easily identify candidates for automated remediation
  • How this use case can complement IT Service Intelligence (ITSI), our premium monitoring and analytics solution powered by artificial intelligence for IT Operations (AIOps)
melissap
Splunk Employee
Splunk Employee

Here is a question from the live airing. Enjoy.

Q:What is the difference between No Category and Other?
 
A: They are just labels in the source data that I was using for the demo, not category was used when there wasn't any data in the category field.
melissap
Splunk Employee
Splunk Employee

Here are additional resources to continue on your journey.

Splunkbase:

Blog:

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