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Jenkins pipeline stage.children information not available

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Below is the information about the environment im working on,

Jenkins Version : 2.222.1 
Splunk-devops plugin version: 1.9.3
Splunk-devops-extend plugin version: 1.9.3
Pipeline: Stage View Plugin  : 2.13

Sometime back  we where able to see "stages{}.children{}.* " information. But now we are only able to see the 'stages' information but not the children information. Im not able to see stages.children info in raw data also. 

From jenkins system log I could not find any relevant information except about few re-tries "
will resend the message..,"

Not sure if it is the issue with Jenkins or Splunk plugin.

One additional info : Jenkins stage view plug-in supposed to show stage logs in pop-up window when clicked 'log', but it is not showing anything. Not sure if it is the reason.

Any help would be more appreciated.


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