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Can I ask Support to add more authorized contacts?

zliu
Splunk Employee
Splunk Employee

As an enterprise customer, how can I add more authorized contacts for my company?

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1 Solution

zliu
Splunk Employee
Splunk Employee

If you are Portal admin, you are authorized to request adding/removing authorized contacts for your company. You can do so by below methods:

A. opening a case to Support

  1. email Support at support@splunk.com
  2. call support hotline
  3. open a case at the portal

B. manage(add/remove) authorized contacts at the portal by yourself

Above assumes that your authorized contacts <= allowed authorized contact seats purchased by your company. If you would like to add more seats (even if you are not the portal admin), you can contact your account manager to purchase more seats.

View solution in original post

zliu
Splunk Employee
Splunk Employee

If you are Portal admin, you are authorized to request adding/removing authorized contacts for your company. You can do so by below methods:

A. opening a case to Support

  1. email Support at support@splunk.com
  2. call support hotline
  3. open a case at the portal

B. manage(add/remove) authorized contacts at the portal by yourself

Above assumes that your authorized contacts <= allowed authorized contact seats purchased by your company. If you would like to add more seats (even if you are not the portal admin), you can contact your account manager to purchase more seats.

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