Why cant I login to splunk soar?

[Ammar]

hello

i installed Splunk soar successfully on CentOS 7

entered the ip address and port and it opened for me Splunk soar logging page

i entered the credentials i remeber used when installing the Splunk but with failure

i tried default credentials admin password didn't work as well

tried to reset by using this command : in the <home_directory>/www

phenv python manage.py changepassword admin

with no success and replaced admin with phantom, didnt work too!

any body can help me in solving this issue ?

many thanks 

[phanTom · Accepted solution]

@Ammar you may be using the wrong account?

https://docs.splunk.com/Documentation/SOARonprem/6.1.0/Install/Login 

Use soar_local_admin instead and you should be good. 

- Hope this helps? If so please mark as a solution! Happy SOARing -

[Ammar]

yes it worked

thank you a lot