Using webhooks in SOAR

[ivan5593]

Hello!

I'm trying to integrate Splunk SOAR - Splunk - Jira to update the ticket status. The source of truth will be Jira, so any update should be propagated from Jira to the other Splunk products. 

I was wondering about configure a webhook in Jira that triggers a playbook in Splunk SOAR, and update the tickets.

Is there any way to accept webhooks in Splunk SOAR? Maybe a better way to do this integration?

Thanks in advance!

[phanTom]

@ivan5593 

This is certainly possible using an authentication account which will give you a token to interact with the SOAR API. 

The you just need to use the correct API endpoint with the correct payload to send events to SOAR:
https://docs.splunk.com/Documentation/SOARonprem/5.3.1/PlatformAPI/Using 

If you want to initiate a playbook from JIRA than you need the playbook_run API endpoint with the correct payload. 

I would also say that the JIRA app has an On Poll action that you can setup with some JQL to only pull in what you want and it will just create containers for you whenever it polls and finds something new. This would be better if you had playbooks that ran on ingestion into SOAR. 

-- Hope this helps! If so please mark as a solution for future. Happy SOARing!  --