Splunk SOAR (f.k.a. Phantom)

How to set required fields in Splunk SOAR Phantom for SNOW App?


Hi Team,


I have a requirement to integrate Phantom with SNOW. Now the challenge is in SNOW I require some extra fields to be populated example: Incident Category field should be always Crime and Assignment Group should be always a particular team Service Now queue name. By using the current App in Splunk Phantom I dont know how to set my required fields. 

Kindly suggest.

Labels (1)
0 Karma

Path Finder

Try to create a child playbook that has a custom function and then the SNOW app ahead of it.
So you can call this child playbook passing only the fields that can be dynamic, and the child playbook will append those to the hard coded fields (like your Incident Category) and then pass those to the SNOW app action that you want to call.

Have you explored that option?

0 Karma
Get Updates on the Splunk Community!

SplunkTrust | Where Are They Now - Michael Uschmann

The Background Five years ago, Splunk published several videos showcasing members of the SplunkTrust to share ...

Admin Your Splunk Cloud, Your Way

Join us to maximize different techniques to best tune Splunk Cloud. In this Tech Enablement, you will get ...

Cloud Platform | Discontinuing support for TLS version 1.0 and 1.1

Overview Transport Layer Security (TLS) is a security communications protocol that lets two computers, ...