How to get incident details from Cherwell using Phantom playbook ?

[mkrishnan]

Phantom and Cherwell are integrated.
I am planning to create a playbook that fetches the incident details assigned to a specific team in Cherwell.
This playbook needs to run every 5 minutes to get the details from Cherwell.

Any pointers are highly appreciated.

[cblumer_splunk]

The Timer App can be used to trigger a playbook on your intended schedule (every 5 mins if needed):
https://my.phantom.us/4.8/docs/app_reference/phantom_timer

The active playbook that will execute when the Timer App containers are created can be comprised of any of the actions in the existing Cherwell App:
https://my.phantom.us/4.8/docs/app_reference/phantom_cherwell#get-ticket
https://my.phantom.us/4.8/docs/app_reference/phantom_cherwell#list-tickets