Reporting API doesn't return recent historical On-call schedules anymore

[Alex-Namirial]

Hi,
we are using the following API endpoint since years to generate a timesheet for payroll:
/api-reporting/v1/team/{team}/oncall/log

Right now this endpoint only returns data until September 15th, but no more recent events.

Our payload:
{team} = <our team id>
start = 2025-08-31T16:00:00Z
end = 2025-10-05T10:00:00Z

Result: userLogs => only entries until September 15th are visible, nothing newer.

It seems there is an issue in the API backend retrieving newer data.

Anyone else experiencing this issue?

[Alex-Namirial · Accepted solution]

For anyone experiencing the same troubles, this is an already known incident.

Check out the official Splunk On-Call Statuspage, where you can also subscribe for updates:
Splunk On-Call Status - Splunk On-Call Reporting - On-Call Review Report data is degraded