Splunk On-Call

How do I pay for splunk on call service?

New Member

We have registered to the splunk on call trial and configured our Production instances to splunk so that if something is wrong, we get a phone call. The trial ended and we are trying to actually pay for the service but we are getting payment errors.

We have sent emails to the billing email, but no ones has responded after multiple follow ups. I tried calling the support number and no one has been responding for the past 2 days. I left a message on the voice mail.

Below is the error we get when attempting a payment.Screen Shot 2023-01-10 at 11.05.58 AM.png

code: 51000021
message: Invalid parameter(s): 'requestId'.


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