Splunk IT Service Intelligence: How do you add Services to the default Service Analyzer?

[s1l3nced1]

Hi,

I have installed Splunk IT Service Intelligence (ITSI) module, and assigned myself the correct permissions:

admin, itoa_admin, itoa_analyst, itoa_user, metric_ad_admin, power, user (I had to do this or else it would throw an error when I clicked on the ITSI app)

Next when I click on default analyzers it is blank.

I've created some service analyzers, services, entities, etc. I've added KPI's to my services as well.

There is nothing populating in the default service analyzer.

However, when I go to configure > services and I look at the KPI for my metrics, there is data populating in the graph.

Is there a step I'm missing? How do you add Services to the Default Service Analyzer?

[ansif]

Which login user you are?If not admin , check with admin user login.