Splunk IT Service Intelligence

Start a Conversation

Discussions

Start a Conversation

Thread Info

Unable to delete services in ITSI

I have 264 services I can't delete. If you delete them through the UI or API they recreate themselves after a matt...

by Path Finder in

How to map entity in ITSI

I have to import csv entity detail in another server of ITSI what is the format of cvs to be create like what deta...

by Explorer in

I am Running is query where i am using lookup and i want data for only paths which are in lookup file.but when i run this ,the query giving data for those are not even added in lookup file.

index=esbsrvprod sourcetype=foldermonitoringError NOT (.log) NOT (.nfs)|eval Instance=case(like(host,"%EU1%"),"EU1", ...

by Engager in

ITSI Adaptive thresholding per entity

Hello all, I am exploring ways to enable adaptive thresholds for entities in ITSI. As per Splunk Documentation, Ad...

by Path Finder in

ITSI how to implement complex ServiceHealthScore KPIs?

Hello guys! I now work on ITSI service models and health. I want my service models to be lightweight and elegant, ...

by Path Finder in

Multiple event_id is created in itsi_tracked_alerts from correlation searches

Need help in understanding Notable event, I am using correlation search to create Notable event, where my search has ...

by Explorer in

Why kpi vlaues are not updating while changing the time range on default service analyzer page?

when I trying to change the time range from time range picker present on the default service analyzer page my service...

by Loves-to-Learn Everything in

How to calculate backlog over weeks in Splunk IT Service Intelligence?

Hi, I have a requirement to calculate backlog over weeks Backlog current Week (Backlog) = Backlog1+ (Open - Closed) -...

by New Member in

Threshold configuration for Monthly KPI

Hi, In our environment we have monthly jobs which runs on 1st of every month. I want to configure the KPI to check...

by Explorer in

Question about iTSI Service Templates

I am trying to find a way to create a template in iTSI that I can basically clone and change one field to make it a n...

by Builder in

ITSI - Issue with no entities showing in service

Hello, I'm currently having an issue with a new Splunk ITSI installation with entities not showing up in the servi...

by Engager in

How to threshold Processor Queue Length in Splunk ITSI?

How are you guys thresholding Processor Queue Length in ITSI? ITSI by default has static thresholds that don't necess...

by Communicator in

ITSI - Add calculation window options to KPI Base Search

Does anyone know if there is a way to add additional options to the KPI Base Search Calculation window? I need someth...

by Path Finder in

Transferring the ticket number from the first event to future events in a Notable Events group.

Is there any way to have incoming events in a Notable Events group assigned the ticket number that is assigned to an ...

by New Member in

Splunk Integration with portal

We have specific requirement of integrating Splunk with organization existing portal. We have developed splunk das...

by New Member in

Entities which are deleted are reoccuring

I have deleted my entities created but after a day its gets created automatically and throwing duplicate aliases erro...

by Builder in

How to disable ITSI Deep Dive

I would like to disable the deep dive from all the KPI's, I have't found a way to disable them manually. Could you pl...

by New Member in

Splunk ITSI - Netcool Integration (kvstore_to_json.py question)

Hello Splunkers, So I'm planning to follow the Splunk Blog link below: https://www.splunk.com/blog/2018/05/17/inge...

by Builder in

Why does the KPIs timeout (grey with N/A) too often, is there any way to keep them alive/refreshing?

We have multiple ITSI glasstables rotating on a browser “carousel” on display throughout our building. The machines p...

by Engager in