Splunk IT Service Intelligence
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Why do the ITSI 3.01 Upgrade itoa_admin users no longer see entity csv/search gui button selections?

Path Finder

Upgraded from 2.4.1 all services/entities in Global Team. Team admin role has been inherited by itoa_admin. The "bulk" import options do not appear for any of the existing users but as an admin role they do, adding admin role to an existing itsi admin user does not work.

No errors visible in logs, all capabilities are per the docs and this is in a search head clustered environment.

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Re: Why do the ITSI 3.01 Upgrade itoa_admin users no longer see entity csv/search gui button selections?

SplunkTrust
SplunkTrust

Have you tested creating a user that has only the itoaadmin role? I've hit a few issues with a fresh install of 3.0.1...
I've found that a user with multiple roles isn't working in my instance but a user with only the itoa
admin role works fine.

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Re: Why do the ITSI 3.01 Upgrade itoa_admin users no longer see entity csv/search gui button selections?

SplunkTrust
SplunkTrust

In my case it was bug ITOA-8598 (Role inhering from itoaadmin does not behave like itoaadmin), I found explicitly adding the role to the users who also had admin made this work as expected, so I will use that as a workaround until this is fixed...(no ETA)

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Re: Why do the ITSI 3.01 Upgrade itoa_admin users no longer see entity csv/search gui button selections?

Builder

I have the same problem after installing this updated version. Nothing described here so far has helped. I've granted myself IOTA Admin, Admin. Separately, together etc... still doesn't show the button.

Any Ideas?

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