Splunk IT Service Intelligence
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Who created Services in ITSI

Engager

In my ITSI environment already some Services and KPIs are configured. Wanted to know by whom created those Services and KPIs.

Thanks in Advance

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Re: Who created Services in ITSI

Builder

Good question...hard to answer as they aren't exactly like knowledge objects.
What I did find is that when I create a service and then check in Splunk own's internal logging I see a match:

index = internal sourcetype=itsiinternal_log component="itsi.services" objecttype=service method=create

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Re: Who created Services in ITSI

Engager

Thanks for your answer. But I don't have access to _internal index. Is there any other way?

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Re: Who created Services in ITSI

Builder

The only other thing you can look at is the kvstore / lookups that might give you and indication who created them. But I cannot see a 1 to 1 relation between those and a created service.

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Re: Who created Services in ITSI

Engager

Thanks for the reply. I don't have access to _internal index. Is there any other way to find it?

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Re: Who created Services in ITSI

Builder

Hi Reddi694325

ITSI default installation comes with modules like Application server module, database module, operating system module, etc.

These modules have the services, entities, KPIS created for generic use so that you can use or duplicate them according to your use case.

You can always delete these Services, entities, kpis, from Configure section in ITSI UI app, or completely removing these modules from service side.

Thanks

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