Splunk IT Service Intelligence

What is the main issue in this upgrade error?

jamesjung01
Engager

any idea of this error information?

I can not find a message like this 

what is the main issue this error???

 

kb_itsi_err_1.jpg2022-04-29 18:11:03, 533+0900 process: 10780 thread: MainThread ERROR [itsi.migration] [filesave_migration_interface:96] [migration_save_single_object_to_kystore] Exception adding inage 5e6eda58d3bc8 f4ad0af: HTTP 409 Conflict -- A document with the same key and user already exists host = ITSIOS source = /opt/splunk/splunk/var/log/splunk/itsi_migration queue.log sourcetype = itsi_internal_log

 

 

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