Splunk IT Service Intelligence

Transferring the ticket number from the first event to future events in a Notable Events group.

scott_pass
New Member

Is there any way to have incoming events in a Notable Events group assigned the ticket number that is assigned to an exciting event within the group.

0 Karma

esnyder_splunk
Splunk Employee
Splunk Employee

As of ITSI version 4.0.0, you can no longer associate individual notable events to an external ticket (https://docs.splunk.com/Documentation/ITSI/4.0.0/ReleaseNotes/Newfeatures#Episode_Review_.28previous...)

You can now only take actions on episodes: https://docs.splunk.com/Documentation/ITSI/latest/User/Setupandrunnotableeventactions

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