Splunk IT Service Intelligence

Splunk ITSI 4.3.1 Default Service Analyser showing Blank screen

Path Finder

After installing Splunk ITSI within a Search Head Cluster it is showing a Blank Screen on the default service analyser page. Also getting the following error message when inspecting the web page from Browser. Tried accessing with Chrome and Safari.

config:1 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.
(anonymous) @ config:1
common.js:195 Uncaught TypeError: Cannot read property 'entry' of undefined
at i. (common.js:195)
at c (common.js:1531)
at Object.fireWith as resolveWith
at x (common.js:1531)
at XMLHttpRequest. (common.js:1531)

0 Karma

Splunk Employee
Splunk Employee

Hi Quinton, could you try the troubleshooting steps here? https://docs.splunk.com/Documentation/ITSI/latest/Install/Troubleshoot