Splunk IT Service Intelligence

KB0012356 -How to troubleshoot?

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The other day our ITOC team received that alert [Splunk Monitoring] Check Failed: Gift Card Virtual - PROD - KB0012356 - [Step 0][Go To URL] net::ERR_NAME_NOT_RESOLVED

I have checked KB0012356 and it does not exist.

Any chance I can get the info about how to troubleshoot this?


Thank you,


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