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KB0012356 -How to troubleshoot?

LaDiaz
New Member
‎11-14-2022 02:36 PM

Hello,

The other day our ITOC team received that alert [Splunk Monitoring] Check Failed: Gift Card Virtual - PROD - KB0012356 - [Step 0][Go To URL] net::ERR_NAME_NOT_RESOLVED

I have checked KB0012356 and it does not exist.

Any chance I can get the info about how to troubleshoot this?

 

Thank you,

Laura.

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