Splunk IT Service Intelligence

In Splunk IT Service Intelligence, why are the following entity rules not filtering?

New Member

The intent of the following configuration is to create 6 different services that use the same set of KPIs, which differ only by which host the KPI should be applied to.

I have created 6 Services based on a Service Template. (all KPIs use base searches)

My service template lists entity rules detailing 6 possible hosts.
Ex:
alias "host" matches "server_name1"
OR
alias "host" matches "server_name2"
OR
...etc

Each of the 6 services (created by the service temple) has one entity rule defined
Ex:
Service Host1_Service has the following entity rule
alias "host" matches "server_name1"

This configuration results in each of the 6 Services that report identical results because they are doing no entity (aka host) filtering. Why is the dynamic filtering not being applied?

0 Karma

New Member

The key lies in the setting in the base Search and the setting in the Entity. All of those will have to match. It also took me a while to figure out how to use this feature.

0 Karma

Contributor

Same issue on my ITSI 4.0.4. Crazy behavior. I am scratching my head.

0 Karma
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