Splunk IT Service Intelligence

ITSI several service has N/A data

tlam_splunk
Splunk Employee
Splunk Employee

After upgrade the ITSI to v4.0.2, find that it have N/A data for several services but checking the RAW events, they are available

0 Karma

tlam_splunk
Splunk Employee
Splunk Employee

Found that there is an extra column under metric in base search. Further checking, it might be something related to data gap that shows N/A. So, I have changed it for all base search metric from Null Value (default) to Last Available Value. Once done, found that all kpi’s are no longer shows N/A.

0 Karma
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