Issue : ITSI deployment failing in preproduction with error "Unterminated string starting at: line 1 column 11371852 (char 11371851)"
The process of deployment for ITSI is that we have a Standalone box where we try to create our services KPIs etc . and take a backup of that service and restore the changes in pre prod environment . while doing so the restorations fail with an error "Unterminated string starting at: line 1 column 11371852 (char 11371851)"
ITSI Version: 4.13.2 Splunk version: 9.0.4
Steps tried :
1. Took a backup of the existing service (example service1) in qa, deleted that service1, and restored service1 back to qa - received the same error.
2. Deleted the service and then restored the standalone backup and still failed with the same error
3. created a new test service and KPI on the standalone and restored it in qa and still failed with the same error.
Requesting assistance on this issue. I have been trying multiple things and requesting some help on the same. I will provide any additional information if required.