Splunk IT Service Intelligence

ITSI 4.1.2 - Services are not displayed in default service analyzer, no data from source service_health_monitor

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ITSI 4.1.2 - Services are not displayed in default service analyzer, no data from source servicehealthmonitor
KPIs' calculation are working well. But service health score stop calculation from May 11 2019 . No data from the search "index=itsisummary source=servicehealth_monitor"alt text

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Splunk Employee
Splunk Employee

Did this occur after an upgrade? Can you try the troubleshooting steps here? https://docs.splunk.com/Documentation/ITSI/latest/Install/Troubleshoot#Why_are_things_missing_after_...