Splunk IT Service Intelligence

How to download ITSI install package?

sochsenbein
Communicator

Hey all,

The company I work for has purchased a license to use ITSI and have put me in charge of getting it installed at our site. However, when I search ITSI in Splunkbase, I only see a contact Customer Sales button instead of a download button since ITSI is a premium app. I have sent Splunk Customer Sales THREE messages over the course of a month and a half asking how I can get it installed, but have yet to get a reply back. Has anyone downloaded this at your site and have any information for me?

Thanks

SO

0 Karma
1 Solution

ChrisG
Splunk Employee
Splunk Employee

I'm reaching out to someone in sales to try to get this moving for you, apologies for the delay and inconvenience!

View solution in original post

0 Karma

ChrisG
Splunk Employee
Splunk Employee

I'm reaching out to someone in sales to try to get this moving for you, apologies for the delay and inconvenience!

View solution in original post

0 Karma

sochsenbein
Communicator

Thanks, Chris, I appreciate it! Let me know if there is any info needed (assuming they'll pull my email from my username).

0 Karma

ChrisG
Splunk Employee
Splunk Employee

Yes, they have the contact info. Hopefully things speed along now.

0 Karma
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