Splunk IT Service Intelligence

Get Common Fields (and values) via rest API

isoscow
New Member

I created a Python script that successfully links episodes with my 3rd party ticketing system. I'm trying to populate that ticket system with some of the "common field" values associated with a given episode but I don't see a good way to do that?  Anyone have any hints on how to accomplish this? I'm probably missing something very obvious in the documentation.

 

thx!

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KendallW
Communicator

Hey @isoscow not sure if ideal/best practice/current, but we created alerts which dump results to a csv file using "| outputcsv", which also run a script as part their alert actions. The script sends the data from the csv to the third party ticketing system.

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