Splunk IT Service Intelligence

Copying ITSI Service Template from one instance (TEST) to another Instance(PROD)

saravanaa83
New Member

Hi

I created ITSI service template in the TEST environment.
I am trying to copy the service template from TEST to PROD.

For that, I have checked in "itsi_service_template.conf", but it is not present in the file of all ITSI Modules(ITSI, SA-ITOA..etc).

Please guide me where I can get the details to copy service template from TEST to PROD

0 Karma

aromanauskas
Path Finder

The service templates are stored in 2 locations. There will be a .conf under the module that you created the service template of /opt/splunk/etc/apps/{DA-Module}/default/itsi_service_template.conf AND there will be configuration in the KVSTORE. This is NOT a simple task to extract from the kvstore and re-import to the prod kvstore. If this is not the template of all templates that took days / weeks to develop I really would suggest you just stare and compare a new one in prod. Otherwise DEV needs to be IDENTICAL to prod or you'll be editing JSON files by hand.

0 Karma
Get Updates on the Splunk Community!

Announcing Scheduled Export GA for Dashboard Studio

We're excited to announce the general availability of Scheduled Export for Dashboard Studio. Starting in ...

Extending Observability Content to Splunk Cloud

Watch Now!   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to leverage ...

More Control Over Your Monitoring Costs with Archived Metrics GA in US-AWS!

What if there was a way you could keep all the metrics data you need while saving on storage costs?This is now ...