Splunk IT Service Intelligence

Alerts showing late in Episode Review

guptap2
New Member

itsi_tracked_alerts showing the correct time of events, however itsi_grouped_alerts showing event after 15-20 min. Which is resulting in a late view of alerts in Episode Review?

index=itsi_grouped_alerts sourcetype="itsi_notable:group" Garbage Collection "f7a3cdb2c5a1bf1108305ea0"
5/28/20
9:16:38.000 AM

{ [-]
ArchiveMon: NO

ConfigurationItem: GOE Hybris Admin Europe 2
CustomUrl: http://monspkprdci05:8000/en-US/app/itsi/dynatrace_dashboard?form.kpi=*Garbage Collection*&form.service=hybadm&form.region=eu2

IsStartForAutomation: false

SupportGroupName: GOE_AO_TA_Accenture

aggregated: true
alert_value: 2

automation: FALSE

count: 2

index=itsi_grouped_alerts sourcetype="itsi_notable:group" Garbage Collection "f7a3cdb2c5a1bf1108305ea0"
5/28/20
9:04:17.769 AM

{ [-]
ArchiveMon: NO

ConfigurationItem: GOE Hybris Admin Europe 2
CustomUrl: http://monspkprdci05:8000/en-US/app/itsi/dynatrace_dashboard?form.kpi=*Garbage Collection*&form.service=hybadm&form.region=eu2

IsStartForAutomation: false

SupportGroupName: GOE_AO_TA_Accenture

aggregated: true
alert_value: 1

automation: FALSE

count: 2

Labels (1)
0 Karma
Get Updates on the Splunk Community!

Announcing Scheduled Export GA for Dashboard Studio

We're excited to announce the general availability of Scheduled Export for Dashboard Studio. Starting in ...

Extending Observability Content to Splunk Cloud

Watch Now!   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to leverage ...

More Control Over Your Monitoring Costs with Archived Metrics GA in US-AWS!

What if there was a way you could keep all the metrics data you need while saving on storage costs?This is now ...