Splunk Enterprise

Why are new splunk user accounts failing due to US export compliance requirements?

inventsekar
Super Champion

Hi.. 

I have suggested some of my new team mates to open a splunk user account(for free splunk trainings and to login to splunk community as well)

but when my team mates are trying to use gmail id to register for a splunk user account, they get error as:

Due to US export compliance requirements, Splunk has suspended your access. (my team mates are facing this issue around for a more than a month period and even just now.)

MicrosoftTeams-image.png

Any ideas/suggestions please. 

PS ... If any post helped you in any way, pls give a hi-five to the author with an upvote. if your issue got resolved, please accept the reply as solution.. thanks.
Labels (1)
Tags (2)
0 Karma

sccheah82
Explorer

I faced the same problem too. I am from Malaysia. The number is not in service to me. May I get assistance, please?

0 Karma

Anam
Community Manager
Community Manager

Hi @inventsekar 

 

I just private messaged you. Please get back to me.

 

Thanks

0 Karma

richgalloway
SplunkTrust
SplunkTrust

Have your team mates called the phone number as instructed?  What was the result?

---
If this reply helps you, Karma would be appreciated.
0 Karma

inventsekar
Super Champion

oops... from India, we are not able to call a US number.

(international calling not enabled on our cell phones ;( )

 

Hi Splunk Employees,

Could you please suggest them to use an email address instead of the calling US number please. thanks. 

 

 

 

PS ... If any post helped you in any way, pls give a hi-five to the author with an upvote. if your issue got resolved, please accept the reply as solution.. thanks.
0 Karma

richgalloway
SplunkTrust
SplunkTrust

Splunk Support has a local number in India: in-country toll free: 000.800.040.3186

---
If this reply helps you, Karma would be appreciated.
0 Karma
Get Updates on the Splunk Community!

New Splunk Observability innovations: Deeper visibility and smarter alerting to ...

You asked, we delivered. Splunk Observability Cloud has several new innovations giving you deeper visibility ...

Synthetic Monitoring: Not your Grandma’s Polyester! Tech Talk: DevOps Edition

Register today and join TekStream on Tuesday, February 28 at 11am PT/2pm ET for a demonstration of Splunk ...

Instrumenting Java Websocket Messaging

Instrumenting Java Websocket MessagingThis article is a code-based discussion of passing OpenTelemetry trace ...