Hi,
Please let us know how to address the issue of Splunk Add-on for New Relic not working properly.
https://apps.splunk.com/app/3465/
・Splunk Enterprise: 8.2.9
・Add-on for New Relic: 2.2.6
I installed the add-on to Splunk and selected Create New Input->New Relic Account Input,
I performed the account integration operation, but the staratus is false and data collection does not start.
I checked the Splunkd.log and the following error is output at each polling interval.
05-18-2023 16:48:42.808 +0900 ERROR ExecProcessor [1472 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_New_Relic/bin/new_relic_account_input.py" /opt/splunk/etc/apps/Splunk_TA_New_Relic/bin/splunk_ta_new_relic/aob_py3/solnlib/packages/requests/__init__.py:91: RequestsDependencyWarning: urllib3 (1.26.8) or chardet (3.0.4) doesn't match a supported version!
05-18-2023 16:48:42.808 +0900 ERROR ExecProcessor [1472 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_New_Relic/bin/new_relic_account_input.py" RequestsDependencyWarning)
By the way, if you downgrade the version of Add-on for New Relic to 2.2.0 and perform the account integration operation again, Some data can be integrated, but some data cannot be integrated due to the following error.
05-18-2023 16:53:24.254 +0900 ERROR ExecProcessor [294378 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_New_Relic/bin/new_relic_account_input.py" json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
05-18-2023 16:53:24.280 +0900 ERROR ExecProcessor [294378 ExecProcessor] - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/Splunk_TA_New_Relic/bin/new_relic_account_input.py" ERRORExpecting value: line 1 column 1 (char 0)
