HTTP event collector log troubleshooting

[senthild]

we have a log ingestion from aws cloud env via HTTP event collector to splunk , one of the user reporting some of the logs which is missing in splunk is there any log file to validate this or if there is any connectivity drop in http to cloud apps how to validate this 

[inventsekar]

Hi @senthild 

More details needed from your side.. 

from AWS Cloud to Splunk Cloud or Splunk Enterprise?

any recent changes to the HEC inputs? 

get details from the user that which timeframe or logs are missing exactly.. pls check these logs yourself..   (may times the developers simply "think" something is missing)

maybe, pls check these troubleshooting steps.. 

https://docs.splunk.com/Documentation/SplunkCloud/9.1.2308/Data/TroubleshootHTTPEventCollector