Splunk Enterprise Security

Splunk Alert using Splunk ITSI Notable Event - Creating a Service Now Incident

t_splunk_d
Path Finder

In Splunk Enterprise I have alerts. Now I want to create Servicenow incidents by adding the alert action using ITSI Notable Events.

Following are my questions:

  1. Whether the above approach is doable ( assuming that all required apps are in-place and configurations complete and working)
  2. Is it possible to create an incident by sending all the ServiceNow field's value? Is this out of the box? I am sure it is not. Because I can only see few basic fields.
  3. What needs to be done to pass all the values to ServiceNow? I want to populate all the field's values in a ServiceNow incident. Do i need to change the .py (not able to remember the name)?

The existing Splunk alert has all the values (including resolution etc.). Currently it is a manual effort of copy and paste in the ServiceNow incident which I want to automate.

Get Updates on the Splunk Community!

.conf24 | Registration Open!

Hello, hello! I come bearing good news: Registration for .conf24 is now open!   conf is Splunk’s rad annual ...

ICYMI - Check out the latest releases of Splunk Edge Processor

Splunk is pleased to announce the latest enhancements to Splunk Edge Processor.  HEC Receiver authorization ...

Introducing the 2024 SplunkTrust!

Hello, Splunk Community! We are beyond thrilled to announce our newest group of SplunkTrust members!  The ...