Splunk Enterprise Security

Python dependencies failing

PickleRick
SplunkTrust
SplunkTrust

After restarting splunk master node machine (whole machine - there was no update of the splunk software itself, just underlying OS updates) the splunkd process reported on start this:

11-04-2021 11:08:22.831 +0100 ERROR ExecProcessor - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/SplunkEnterpriseSecuritySuite/bin/import_icons_SplunkEnterpriseSecuritySuite.py" /opt/splunk/etc/apps/SplunkEnterpriseSecuritySuite/lib/SplunkEnterpriseSecuritySuite_app_common/solnlib/packages/requests/__init__.py:91: RequestsDependencyWarning: urllib3 (1.26.2) or chardet (4.0.0) doesn't match a supported version!
11-04-2021 11:08:22.831 +0100 ERROR ExecProcessor - message from "/opt/splunk/bin/python3.7 /opt/splunk/etc/apps/SplunkEnterpriseSecuritySuite/bin/import_icons_SplunkEnterpriseSecuritySuite.py" RequestsDependencyWarning)

What's interesting is that both python packages which are supposedly unsupported come with the ES app itself (are located in /opt/splunk/etc/apps/SplunkEnterpriseSecurity/lib/SplunkEnterpriseSecuritySuite_app_common/packages).

I'm not sure if it's the first ever occurence of this error because the only splunk components which have been restarted during the _internal retention period were HF's which obviously don't host ES.

I will be restarting my SH's later in the day so I expect the same errors there as well.

Has anyone encountered it? Should I simply fill a support ticket? (yes, we're a bit behind since it's a 6.4.1 but I don't see it as any known or fixed later issue)

Labels (1)
0 Karma
Get Updates on the Splunk Community!

Announcing Scheduled Export GA for Dashboard Studio

We're excited to announce the general availability of Scheduled Export for Dashboard Studio. Starting in ...

Extending Observability Content to Splunk Cloud

Watch Now!   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to leverage ...

More Control Over Your Monitoring Costs with Archived Metrics GA in US-AWS!

What if there was a way you could keep all the metrics data you need while saving on storage costs?This is now ...