Need assistance with ES error after upgrade from 5.2.2 to 5.3

[satyaallaparthi]

I did upgraded my SPLUNK ES v5.2.2 to 5.3.

none of the configure options are not working. Options like ES permissions and Identity management and Identity lookup's etc..

I did the backup before the upgrade and after, I found the problem in ES 5.3. So, that I kept all my old file back i.e, 5.2.2 and working fine.

Could anyone help with why none of the options under configure drop down are not working and throwing an 404 error and [object OBJECT] error even though I have all ESS_ADMIN rights and full permissions to whole SPLUNK directory.

Thanks in Advance and any help would be appreciated.

[MaverickT · Accepted solution]

We had simular issue, lots of objects were unaccessible, Splunk was constantly crashing... But we managed to resolve it.
It seems that it was connected to the issue SOLNESS-1877. We had to replace log.py in:
$SPLUNK_HOME\etc\apps\SA-Utils\lib\SolnCommon\log.py $SPLUNK_HOME\etc\apps\SplunkEnterpriseSecuritySuite\lib\SplunkEnterpriseSecuritySuite\log.py

For replacement we used log.py file from Enterprise Security release 5.2.2.

[satyaallaparthi]

Yes, I did raised a ticket with splunk team. They sent me the file and I replaced with new log.py and working fine now.

[skalliger]

Hi,

this sounds like a permission problem. Did you check them? Maybe do a chown -R on the splunk directory again.

Skalli

[satyaallaparthi]

Hello,
I am using splunk on Windows.

Yes I did checked for all permissions and I gave all permissions for everyone for the whole splunk directory in C drive.

[skalliger]

I just heard that there are problems with 5.3.

You may want to file a support case. Perhaps either a fix is coming soon or you need to do a downgrade.

Skalli

[satyaallaparthi]

Yes Skalliger, As i mentioned in the post I did downgraded to ES 5.2.2 again.

I raised a case with splunk a week back. Still, they are working on that and issue didn't resolved.

Thanks for your support 🙂