Splunk Dev

Splunk integration to parse Logs of BMC remedy SAAS



i would like to know if there is the possible way to retrieve BMC remedy SAAS Logs to splunk and parse it as per my knowledge Remedy add-on used to open tickets to remedy platform only not for parsing logs

Tags (1)
0 Karma

Ultra Champion

hello there,

looking at this link:
it looks like BMC Remedy can use any of the described databases.
looking at this link:
looks like there is a csv export function
i guess you can pick one of two approaches:
1. DB Connect - write the desired sql query and index the data
2. Hit the export end point via script (or API or whatever) and monitor the csv file/s

hope it helps

0 Karma


i check your link but i think they are for On-Premies version what I am talking about is SAAS version

0 Karma
Get Updates on the Splunk Community!

What's New in Splunk Cloud Platform 9.2.2403?

Hi Splunky people! We are excited to share the newest updates in Splunk Cloud Platform 9.2.2403! Analysts can ...

Stay Connected: Your Guide to July and August Tech Talks, Office Hours, and Webinars!

Dive into our sizzling summer lineup for July and August Community Office Hours and Tech Talks. Scroll down to ...

Edge Processor Scaling, Energy & Manufacturing Use Cases, and More New Articles on ...

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...