My free Splunk cloud acct is locked at the moment. I'm using it for an Interview. Thankfully I've been able to complete my dev and code on the local deployment. I've sent support a email: support at splunk dot com. I also have a dev license however, I was not able to apply it to my cloud acct when I did have the access. Was a success for a local win 10 server however. Could someone explain to me the brief process of resetting my account.
I've used 3 cloud providers and other PaaS's with issues and personally, I'm lost.
You can give a try calling their customer service @ 855-775-8657