Qualys Technology Add-on install

[NWC]

I'm trying to install the Qualys Technology Add-on (TA) (https://splunkbase.splunk.com/app/2964)  into Splunk Cloud.  I tried downloading from splunkbase and uploading to splunkcloud but received an error stating
"This app is available for installation directly from Splunkbase. To install this app, use the App Browser page in Splunk Web."

When I try the "Browse More Apps" method, I cannot locate the Qualys TA.  I DO see other Qualys apps such as Qualys FIM, Qualys VM, Qualys CSAM, etc., but I don't see the TA.  
What am I missing?

[livehybrid · Accepted solution]

Hi @NWC 

Unfortunately the "Qualys Technology Add-on (TA) for Splunk" is not supported/compatible with Splunk Cloud.

When you go to the the Splunkbase page (https://splunkbase.splunk.com/app/2964) and click on the "Version History" tab - it shows the compatibility. In order for it to be installed on Splunk Cloud it needs to be listed in the compatibility cell for that version.

Unfortunately as this isnt cloud compatible you will not be able to install it on your Splunk Cloud instance. You might want to consider contacting Qualys to see if they update the app to make it Splunk Cloud compatible.

Note; When installing apps on Splunk Cloud, the system checks the app ID against apps which are held in Splunkbase - if the app with the same ID exists in Splunkbase then it will suggest installing it via the App Browser page. Obviously this is only possible if the app is cloud compatible.

Please let me know how you get on and consider upvoting/karma this answer if it has helped.
Regards

Will

[NWC]

Thanks for that information.  We actually had the previous version installed and the upgrade wouldn't work.  So we deleted and intended to re-install.  Didn't even think to check compatibility since the previous version was installed already