Did not receive Splunk cloud free trail account email

[samy335]

hi 

i have registered for Splunk cloud and clicked start free trail, but still didn't receive the email with Splunk cloud free trail account details, like creds and link.

[richgalloway]

How long has it been?  Sometimes it takes a day or two.

[samy335]

its been 24 hours since i registered for free trail Splunk cloud,  in message they said we will receive the email within 15 min.

[kiran_panchavat]

@samy335 

How did you register for the Splunk Cloud free trial account? Did you use your business email or personal email? If you used a business email, check with your IT team to see if they are blocking any external emails.

[samy335]

hi,

i have used personnel email, its been more than week, i didn't receive the email yet, i have checked spams as well, but nothing is in there.