Adding IP address to spunk cloud

[abhimanyubajaj9]

Hi team,

New user here. 

I was going through https://docs.splunk.com/Documentation/SplunkCloud/9.2.2403/Admin/ConfigureIPAllowList

I have the sc_admin role, I have also enabled token authentication and my splunk cloud version is greater then 8.2.2201 

I wanted to add certain IP address to allow list, However I don't see the option to add IP address (screenshot attached)

Screenshot 2024-08-09 at 4.01.43 PM.png

[splunkdars]

How did you solve this issue? I am facing same problem.

[abhimanyubajaj9]

Thank you Isoutamo. I have Classic experience.

[isoutamo]

You probably have configured also this https://docs.splunk.com/Documentation/SplunkCloud/latest/Security/ConfigureauthextensionsforSAMLtoke... ?
Maybe it’s time for support ticket?

[abhimanyubajaj9]

Opening a Splunk Support case is not a straight forward task.
If you notice the screenshot, It asks me to provide answer to the question 
"Splunk Support access to your company data" , However there is no Option to select and because of this I am unable to open a case.

[isoutamo]

Do you have Victoria or Classic experience?
You could check it from support -> about or something similar on SCP GUI.