Splunk AppDynamics

Soap call Unmarshalling Error

CommunityUser
Splunk Employee
Splunk Employee

I am making soap calls for google adwords api and it works in local but it gives error in server. Appdynamics running my server. When i made soap call in server gives me this error:

Unmarshalling Error: unexpected element (uri:"urn:appdynamics", local:"singularityheader"). Expected elements are 

<{https://adwords.google.com/api/adwords/cm/v201806}ApiExceptionFault>,

<{https://adwords.google.com/api/adwords/cm/v201806}RequestHeader>,

<{https://adwords.google.com/api/adwords/cm/v201806}ResponseHeader>,

<{https://adwords.google.com/api/adwords/cm/v201806}get>,

<{https://adwords.google.com/api/adwords/cm/v201806}getResponse>,

<{https://adwords.google.com/api/adwords/cm/v201806}mutate>,

<{https://adwords.google.com/api/adwords/cm/v201806}mutateLabel>,

<{https://adwords.google.com/api/adwords/cm/v201806}mutateLabelResponse

>,<{https://adwords.google.com/api/adwords/cm/v201806}mutateResponse>,

<{https://adwords.google.com/api/adwords/cm/v201806}query>,

<{https://adwords.google.com/api/adwords/cm/v201806}queryResponse>

Thanks

Labels (1)
0 Karma
1 Solution

Abhimanyu_Arora
Path Finder

Hi Necdet,

The error is because appdynamics adds a special singularity header on all soap calls to make correlation between appdynamics monitored application. Since, in this case of google adward service we don't need to correlete, you can create a custom backend rule from the controller UI to turn off this singularity header for this particular call.

Let me know if you need any help in doing the same.

Here is a document for reference - https://docs.appdynamics.com/display/PRO45/Backend+Detection+Rules

Thanks

Abhimanyu

View solution in original post

Abhimanyu_Arora
Path Finder

Hi Necdet,

The error is because appdynamics adds a special singularity header on all soap calls to make correlation between appdynamics monitored application. Since, in this case of google adward service we don't need to correlete, you can create a custom backend rule from the controller UI to turn off this singularity header for this particular call.

Let me know if you need any help in doing the same.

Here is a document for reference - https://docs.appdynamics.com/display/PRO45/Backend+Detection+Rules

Thanks

Abhimanyu

Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Agentic Operations Start with Context: Build the Right Data Foundation

Agentic Operations Start with Context: Build the Right Data Foundation   By Courtney Wright, Product Marketing ...

Assisted, Augmented or Agentic? Choose Your Splunk Starting Point

Assisted, Augmented or Agentic? Choose Your Splunk Starting Point   By Courtney Wright, Product Marketing ...

Session 2 | Beyond the Thread: Operationalizing AI with Confidence

Session 2   Beyond the Thread: Operationalizing AI with Confidence    The true power of the Cisco Data Fabric ...