Splunk AppDynamics

REST API 500 invalid account

CommunityUser
Splunk Employee
Splunk Employee

Hi,

I have an issue with AppDynamics SaaS trying to access information about the Internal Applications through the REST API, i.e. DB Monitoring. I am trying the GET request as:

https://cubits2018040613280524.saas.appdynamics.com/controller/rest/applications/1

And I get the error:

<h1>500 Internal Server Error</h1>
<br/>Exception Id:8ae76c3f-3b4d-46e3-bea5-90cd2b52d7c3

The actual response code is:

500 Invalid Account : Principal [integ], Entity [Type:APPLICATION, id:1]

Same URL is working for my On Premise instance of AppDynamics, so what is the issue with SaaS? How can I read data about Application id 1 on SaaS?

Labels (3)
Tags (1)
0 Karma
1 Solution

CommunityUser
Splunk Employee
Splunk Employee

Well, I think I figured it out...

I send the call:

https://cubits2018040613280524.saas.appdynamics.com/controller/rest/applications/Database%20Monitori...

and I see the actual ID for the Database Monitoring app is 190697 for this SaaS instance.

I guess the Invalid account error has some other explanation, but what I am trying to do here is read the HRVs for the Database Monitoring app so that works for me know..

View solution in original post

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Well, I think I figured it out...

I send the call:

https://cubits2018040613280524.saas.appdynamics.com/controller/rest/applications/Database%20Monitori...

and I see the actual ID for the Database Monitoring app is 190697 for this SaaS instance.

I guess the Invalid account error has some other explanation, but what I am trying to do here is read the HRVs for the Database Monitoring app so that works for me know..

0 Karma

Yogesh_Chouk
Builder

Hi,

Glad to know that you were able to proceed on this.

Thanks,

Yogesh

0 Karma
Get Updates on the Splunk Community!

Splunk Observability Synthetic Monitoring - Resolved Incident on Detector Alerts

We’ve discovered a bug that affected the auto-clear of Synthetic Detectors in the Splunk Synthetic Monitoring ...

Video | Tom’s Smartness Journey Continues

Remember Splunk Community member Tom Kopchak? If you caught the first episode of our Smartness interview ...

3-2-1 Go! How Fast Can You Debug Microservices with Observability Cloud?

3-2-1 Go! How Fast Can You Debug Microservices with Observability Cloud? Learn how unique features like ...