Splunk AppDynamics

REST API 500 invalid account

CommunityUser
Splunk Employee
Splunk Employee

Hi,

I have an issue with AppDynamics SaaS trying to access information about the Internal Applications through the REST API, i.e. DB Monitoring. I am trying the GET request as:

https://cubits2018040613280524.saas.appdynamics.com/controller/rest/applications/1

And I get the error:

<h1>500 Internal Server Error</h1>
<br/>Exception Id:8ae76c3f-3b4d-46e3-bea5-90cd2b52d7c3

The actual response code is:

500 Invalid Account : Principal [integ], Entity [Type:APPLICATION, id:1]

Same URL is working for my On Premise instance of AppDynamics, so what is the issue with SaaS? How can I read data about Application id 1 on SaaS?

Labels (3)
Tags (1)
0 Karma
1 Solution

CommunityUser
Splunk Employee
Splunk Employee

Well, I think I figured it out...

I send the call:

https://cubits2018040613280524.saas.appdynamics.com/controller/rest/applications/Database%20Monitori...

and I see the actual ID for the Database Monitoring app is 190697 for this SaaS instance.

I guess the Invalid account error has some other explanation, but what I am trying to do here is read the HRVs for the Database Monitoring app so that works for me know..

View solution in original post

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Well, I think I figured it out...

I send the call:

https://cubits2018040613280524.saas.appdynamics.com/controller/rest/applications/Database%20Monitori...

and I see the actual ID for the Database Monitoring app is 190697 for this SaaS instance.

I guess the Invalid account error has some other explanation, but what I am trying to do here is read the HRVs for the Database Monitoring app so that works for me know..

0 Karma

Yogesh_Chouk
Builder

Hi,

Glad to know that you were able to proceed on this.

Thanks,

Yogesh

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Matching cron expressions

This puzzle (first published here) is based on matching timestamps to cron expressions.All the timestamps ...

Design, Compete, Win: Submit Your Best Splunk Dashboards for a .conf26 Pass

Hello Splunkers,  We’re excited to kick off a Splunk Dashboard contest! We know that dashboards are a primary ...

May 2026 Splunk Expert Sessions: Security & Observability

Level Up Your Operations: May 2026 Splunk Expert Sessions Whether you are refining your security posture or ...