Not able to raise JIRA ticket on a CPU Utilization health rule.

[Ritwik_Vatsa]

Hi,

I am not able to raise a JIRA ticket through AppDynamics, I have set a policy in which when CPU Utilization health rule gets violated then I should be receiving a custom Email and a JIRA ticket should be raised but unfortunately I am only receiving Emails and under JIRA Action it shows "FAILED".

[Nawaz_Ali_Moha1]

Hello Ritwik,

Can you please check the following articles and let us know if this helps:

1)https://www.appdynamics.com/community/exchange/extension/atlassian-jira-alerting-extension/

2)https://docs.appdynamics.com/display/PRO44/HTTP+Request+Actions+and+Templates