No Geo Locations or Browsers on New Synthetic Job

[CommunityUser]

Hi,

While creating a new Synthetic Job i got not Geo Locations neither Browsers.

Can you support me on this?

I also found this error in the logs:

[#|2019-10-24T15:21:51.813+0100|SEVERE|glassfish 4.1|com.appdynamics.ui.eum.impl.util.EUMUIAnalyticsUtil|_ThreadID=47;_ThreadName=http-listener-1(2);_TimeMillis=1571926911813;_LevelValue=1000;|Failed to fetch From ES host http://localhost:9080 with query:com.appdynamics.eumanalytics.search.query.AggregationQuery@4a21a881, Error Code [404], Message [null]|#]

https://imgur.com/wJYtnWP (print of the current status)

[millerep]

The error appears that it is trying to do a FETCH API call and not finding localhost:9080, are you sure you have the EUM hosts and things configured to a correct servername and port in the admin.jsp settings?

https://<Servname>:<Port>/controller/admin.jsp

Depending on whether you're using SSL or not the port will be different.

[iamryan]

@Anonymous 

What happens if you follow the steps. 

1) Insert URL and name

2) Hit the plus sign to add a GEO

3) Then perhaps the browser area will show you the different browsers. 

[CommunityUser]

Hi @Ryan.Paredez 

Thanks for the availability!

I tried to follow your steps, but still no luck, the Geo location and Browser are not loaded.

I read EUM server has a .xml file with the default Geo configurations, could this be a communication error between EUM and the Controller, or the EUM may not be loading the Geo Locations?

Image with print below

https://imgur.com/a/eDdwcp0