Splunk AppDynamics

Events Service is not able to connect to Controller (On-Prem)

Christian_Brzes
Explorer

Hello everyone,

when trying to work with Analytics on my AppD on-premises environment, I get the following error. 

image.png

The IP address of the server, where my Controller and Events-Service are hosted, has changed, that's why the above address http://ec2-3-120-31-140.eu-central-1.compute.amazonaws.com  is not valid. The problem is, that the Events Service still makes a reference to the old Controller address. When I open my platform-admin-server.log file, I get the following exception: 

image.png

How can I change the Controller IP address referenced by my Events Service?

Thanks in advance,

Christian

Labels (3)
0 Karma

Christian_Brzes
Explorer
 
 

When trying to start the Event Service I get the following error message also referring to my old IP-address ec2-3-120-31-140.eu-central-1.compute.amazonaws.com

image.pngimage.png

How to change this address?

Best,

Christian

0 Karma

Christian_Brzes
Explorer

I did not find a solution for the problem. I just decided to reinstall the whole platform. The drawback is that all agents are being removed. I guess there has to be a better way.

Get Updates on the Splunk Community!

3-2-1 Go! How Fast Can You Debug Microservices with Observability Cloud?

3-2-1 Go! How Fast Can You Debug Microservices with Observability Cloud? Learn how unique features like ...

Leverage Cisco Talos Threat Intelligence Across Splunk Security Products

Leverage Cisco Talos Threat Intelligence Across Splunk Security Products   Security Edition   Have you ...

What’s New in Splunk Enterprise 9.4: Tools for Digital Resilience

What’s New in Splunk Enterprise 9.4: Tools for Digital Resilience Tune in to What’s New in Splunk Enterprise ...