Splunk AppDynamics

Could Not Import Health Rule Error Message - Component Does Not Exist

CommunityUser
Splunk Employee
Splunk Employee

Hello,

I've been able to export the IBM MQ metrics and now I am trying to import them but I am getting an error messages that says "Could not import the health rule: QM_TEST4. Reason: Component with the name: mqserver.corp.dom does not exist."  We have existing health rules in place, I'm just trying to import then using the import api.  I followed these instructions --> https://docs.appdynamics.com/display/PRO45/Alert+and+Respond.

How can I resolve this error? 

Thanks,

Alicia

Labels (1)
0 Karma

Yogesh_Chouk
Builder

Hi Alicia,

 

1. As from the logs, we understand that the tier component does not exist. Can you please check if this is present in the controller UI. If yes, please check if it is present in the database.

select * from application_componenet where name like 'mqserver.corp.dom'\G

2. Can you please share the command you are using while importing the health rule.

3. Share the controller logs with us during the time period you saw the issue.

Thanks,

Yogesh

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hi Yogesh,

Which log do you want me to send you?  The server.log?  Also, is there a way that I can send it to you privately for confidentiality purposes?

I tried logging into the database and running that query but I don't have the password so I'm trying to get the password right now.  Jut waiting to hear back from someone.  In the meantime, can you send me the steps to verify whether mqserver.corp.dom exists as a component in the AppDynamics UI?  I do see it listed under applications in the dashboard and when creating health rules, I can select it, select the queue manager on that servers and the queues under that queue manager.  Where do I look to see if it exists as a component?

Here are the commands that I am running to export and import.  Export works fine.  Import is when I get the error:

curl --user myusername@customer1:mypassword https://servername:8181/controller/healthrules/EnterpriseMQ?name=QMgrHealthRuleName

curl -X POST --user myusername@customer1:mypassword https://servername:8181/controller/healthrules/38 -F file=@FileName.xml

0 Karma

Yogesh_Chouk
Builder
Hi,

You can share the details privately with me. I will check it further.

Thanks,
Yogesh
0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Do you have an email address where I can send you the logs?  I don't see anywhere on here an option to send privately.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Yogesh,

I was able to log in to the mysql database but when I run the query I don't get any results back.  Here's what the sql query I ran:

mysql> select * from application_component where name like 'mqservername.corp.dom' 
    -> show tables
    ->

I don't get any results back when I run the query.

Thanks,

Alicia

0 Karma
Get Updates on the Splunk Community!

Fueling your curiosity with new Splunk ILT and eLearning courses

At Splunk Education, we’re driven by curiosity—both ours and yours! That’s why we’re committed to delivering ...

Splunk AI Assistant for SPL 1.1.0 | Now Personalized to Your Environment for Greater ...

Splunk AI Assistant for SPL has transformed how users interact with Splunk, making it easier than ever to ...

Unleash Unified Security and Observability with Splunk Cloud Platform

     Now Available on Microsoft AzureOn Demand Now Step boldly into the AI revolution with enhanced security ...