Splunk AppDynamics

Analytics search value is different than created metric

Mohammad_Younis
Engager

When I run a search in Analytics I get a different value than what I get after tye metric is created with the search. For example I created an Analytics search

image.png

Result is for example 800

when I created a Metric from Analytics Search and when I try to use this created metric in a dashboard I get a different value. I tried to use current, value, count, and sum and all don't match:

image.png

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1 Solution

CommunityUser
Splunk Employee
Splunk Employee

Hello@Mohammad.Younis,

Thank you for reaching out to us. I am a Product Manager at AppDynamics working on our Big Data Backend (we call it the "Events Service").

I can see two potential root causes behind why you may not see the data you'd expect in your environment.

First, metrics are computed every minute, whereas Analytics searches can run over longer time ranges. I trust that you've adjusted the time-range to reflect that, which leads me to the second potential issue.

Analytics Metrics are inherently dependent on timely ingestion of the data into the Events Service - after all, you can't query against data that's not "there" yet. Unfortunately, there have been very rare occasions where this has proven to not be the case in our SaaS environment and where we have experienced sustained lag in our system. Our Engg team is already working to build a more robust solution so this failure possibility is greatly reduced.

Should you need further info, I will be happy to coordinate a call with your account manager and myself to discuss in more detail about this functionality.

Thank you,

Stefan

View solution in original post

CommunityUser
Splunk Employee
Splunk Employee

Hello@Mohammad.Younis,

Thank you for reaching out to us. I am a Product Manager at AppDynamics working on our Big Data Backend (we call it the "Events Service").

I can see two potential root causes behind why you may not see the data you'd expect in your environment.

First, metrics are computed every minute, whereas Analytics searches can run over longer time ranges. I trust that you've adjusted the time-range to reflect that, which leads me to the second potential issue.

Analytics Metrics are inherently dependent on timely ingestion of the data into the Events Service - after all, you can't query against data that's not "there" yet. Unfortunately, there have been very rare occasions where this has proven to not be the case in our SaaS environment and where we have experienced sustained lag in our system. Our Engg team is already working to build a more robust solution so this failure possibility is greatly reduced.

Should you need further info, I will be happy to coordinate a call with your account manager and myself to discuss in more detail about this functionality.

Thank you,

Stefan

CommunityUser
Splunk Employee
Splunk Employee

Hi @Mohammad.Younis

Are you on SAAS or On-Prem?

0 Karma

Mohammad_Younis
Engager

AppDynamics solution is running on SAAS

0 Karma
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