Security

Unable to login after Trial expiration

bagelbyheart
New Member

I have attempted to sign into Splunk with both my Trail login credentials (admin as well as user) in addition to trying to sign in with the Default free creds (admin / changeme) and am unable to sign in.

I'm not really sure where to check next to resolve this, other documentation indicated that I should have been prompted to upgrade/convert my license on expiration of the trial...

Tags (1)
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vincesesto
Communicator

Hey bagelbyheart,

If you move the password config file $SPLUNK_HOME/etc/passwd file to $SPLUNK_HOME/etc/passwd.bak. If you perform a restart of splunk you should then be able to access splunk with the default admin/changeme username and password.

Let me know if this does not work...maybe there is a new change to splunk that stops access as well?

Regards Vince

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